Built for People Who Have Something to Protect
Overwatch is designed for individuals and families who want enterprise-level attention without managing it themselves.
Individuals
Professionals and anyone managing sensitive personal data, finances, or digital accounts who wants proactive support.
Families
Protecting everyone under one roof — from elderly family members targeted by scams to younger members navigating social engineering.
Small Businesses
Owner-operated businesses without a dedicated IT team — we protect the laptops, phones, and accounts your people use every day, without overhauling how you work.
High-Net-Worth Clients
Those with elevated exposure to identity fraud, targeted phishing, wire fraud, and account takeover.
Every Level of Support, Included
From passive monitoring to active incident response — Overwatch members have access to the full spectrum of our services.
24/7 Security Monitoring
Monitoring services designed to surface anomalies and suspicious activity on your covered devices and enrolled accounts — built to detect, not prevent.
Identity Restoration Assistance
When identity theft is confirmed, all available resources are mobilized to assist with the restoration process. Legal referral support initiated for complex cases. Restoration assistance only — Cyber Vault USA does not pay benefits, reimburse losses, or indemnify against damages.
Active Cyber Threat Support
Suspected malware or ransomware — our specialists engage within 2 hours via secure remote session.
Phishing & Social Engineering Guidance
Not sure if that email or text is legitimate? Our specialists assess and walk you through what to do next.
General IT Assistance
Everyday tech questions, device issues, software problems — our help desk handles it so you can get back to what matters.
Secure Remote Device Support
Our specialists can connect to your device via encrypted remote session to assist you directly — always with your knowledge and consent.
Your First Line of Contact — Any Hour, Any Day
Sheila is our AI-powered intake assistant. She’s available 24/7 to log your issue, gather the details our specialists need, and route your request to the right priority level.
- → Instant 24/7 intake — no hold times
- → Classifies P1 through P4 automatically
- → Escalates urgent cases immediately
- → Hands off to a live specialist when needed
Overwatch. Because Waiting Is Not a Strategy.
$300/month. No long-term contract. Full-spectrum support from day one.
Cyber Vault USA Is Not an Insurance Company.
Our Overwatch membership and QRF program are service subscriptions providing cybersecurity assistance, IT support, and identity restoration services. We do not issue insurance policies, pay claims, reimburse financial losses, or indemnify members against damages. QRF is a reactive support service and does not include monitoring of any kind. Service levels are response commitments, not resolution guarantees. All support is delivered remotely. Cyber Vault USA does not require brokers or employers to hold an insurance license to offer QRF. Each broker and employer remains responsible for determining its own licensing and regulatory obligations.