Tell Us What’s Going On
Not sure which form to use? Use the guide below — or just use the general contact form and describe your situation.
Active Identity Theft
If you’re a current member and believe your identity has been compromised right now, use the member portal or call directly. Do not wait for email.
Enroll in Premium
Questions about our $300/month Overwatch tier for individuals, families, or small businesses. Use the form below and select “Overwatch Inquiry.”
Employer / QRF Program
Looking to offer QRF as a voluntary employee program? Visit our Broker page or email brokers@cybervaultusa.com directly.
Broker Partnership
Brokers interested in adding Cyber Vault USA to their book. Visit our Broker Partner page or email brokers@cybervaultusa.com.
Reach the Right Person.
General Inquiries
For questions about our services, enrollment, or anything else — email info@cybervaultusa.com
Broker & Employer Partners
Visit our Broker Partner page or email us directly at brokers@cybervaultusa.com
Media & Press
Reach us at press@cybervaultusa.com
Cyber Vault USA is not a 911 service. If you are in immediate physical danger, contact local law enforcement.
Cyber Vault USA Is Not an Insurance Company.
Our Overwatch membership and QRF program are service subscriptions providing cybersecurity assistance, IT support, and identity restoration services. We do not issue insurance policies, pay claims, reimburse financial losses, or indemnify members against damages. QRF is a reactive support service and does not include monitoring of any kind. Service levels are response commitments, not resolution guarantees. All support is delivered remotely. Cyber Vault USA does not require brokers or employers to hold an insurance license to offer QRF. Each broker and employer remains responsible for determining its own licensing and regulatory obligations.