Private Cybersecurity & IT · 24/7/365

Cybersecurity Built for
Real People.

Enterprise-grade cybersecurity services, identity restoration support, and IT assistance — available to individuals, families, and the employers who want to offer it as a workforce program. Cyber Vault USA is your strategic partner in the ongoing war against cybercrime.

Explore Overwatch Learn About QRF
THREAT FEED ⚠ Ransomware incidents rising — small businesses increasingly targeted ⚠ Business Email Compromise up 47% in 2026 Identity theft reports affecting 1 in 4 Americans annually ⚠ Credential stuffing campaigns targeting payroll platforms AI-generated voice cloning used in social engineering scams
// Service Tiers

Two Tiers. Designed for You.

Whether you’re an individual, a family, or an employer looking to add real value to your workforce program — we have an option built for you.

Overwatch / Premium

Proactive Security for Individuals & Families

$300 / month

Overwatch is our premium membership for individuals, families, and small businesses who want proactive, concierge-level cybersecurity without managing it themselves. From 24/7 monitoring to active incident response, a real specialist is always in your corner.

  • ✓ 24/7 security monitoring services
  • ✓ Identity restoration assistance
  • ✓ Secure remote device support
  • ✓ Dedicated specialist access
  • ✓ Legal referral support for identity cases
  • ✓ Sheila AI — first-line intake & triage
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QRF — Quick Reaction Force

Cyber & IT Support as a Workforce Program

$30 / month per employee
+ SPOUSE $50 · + FAMILY $100 — WHERE OFFERED

QRF is a voluntary employee program offered exclusively through employer enrollment. It gives your workforce access to real cybersecurity and IT support — covering everything from identity restoration to everyday tech issues — funded by payroll deduction, an employer subsidy, or the employer in full. Cyber Vault USA never bills the employee. Where the employer offers them, employees can extend the same reactive support to their household with the Employee + Spouse and Employee + Family tiers.

  • ✓ Cyber & identity incident support
  • ✓ IT help desk assistance
  • ✓ Sheila AI — instant intake & triage
  • ✓ Zoho-powered support portal
  • ✓ Secure remote device support
  • ✓ No separate billing to the employee
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// How It Works

From Intake to Resolution

Our structured support process routes every request to the right specialist as efficiently as possible.

01 // INTAKE

Sheila Triages

Our AI assistant Sheila handles first-line intake around the clock — gathering details and routing your request before a specialist is assigned.

02 // CLASSIFY

Priority Assigned

Every request is categorized — P1 through P4 — so the right resource is engaged based on severity and urgency.

03 // ENGAGE

Specialist Assigned

Your specialist works the case using available tools, escalating to legal referral partners when identity-related matters require it.

04 // CLOSE

Case Documented

Every engagement is documented and closed with notes. Members receive a summary and recommended next steps.

// Incident Classification

We Know What Needs Attention.

Every request is classified so the right level of support is applied. No case gets lost.

P1

Identity Theft

All available resources mobilized. Legal referral support initiated for cases requiring professional counsel.

1-Hour Response
P2

Active Cyber Threat

Suspected malware, ransomware, or unauthorized access. Specialists engage within 2 hours, 24/7/365, via secure remote session.

2-Hour Response
P3

Phishing & Social Engineering

Suspicious emails, texts, or calls. Our specialists help you assess what’s real, what’s a scam, and what to do next.

2-Hour Response
P4

General IT Assistance

Software issues, account problems, slow devices, connectivity — everyday tech support handled remotely for individuals and families.

7-Day Response
// Get Started

Your Security. Our Focus.

Explore our service tiers and find the option that fits your life or your organization.

Learn About Overwatch Employer & Broker Inquiry
// Important Disclosure

Cyber Vault USA Is Not an Insurance Company.

Our Overwatch membership and QRF program are service subscriptions providing cybersecurity assistance, IT support, and identity restoration services. We do not issue insurance policies, pay claims, reimburse financial losses, or indemnify members against damages. QRF is a reactive support service and does not include monitoring of any kind. Service levels are response commitments, not resolution guarantees. All support is delivered remotely. Cyber Vault USA does not require brokers or employers to hold an insurance license to offer QRF. Each broker and employer remains responsible for determining its own licensing and regulatory obligations.

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